Support

Your company first

Accounts, passwords, approvals, which vehicles you can see and anything about what has been recorded: your company’s Curbed administrator manages these. That is the quickest route to help.

Contacting us

If the app is not behaving as expected, email us. We reply by email, usually within a few working days.

Include your company’s Curbed address (for example demo.curbed.cab), whether you use the iPhone app or the browser, what you did and what happened, and a screenshot if you can. Never send your password.

Common questions

I cannot sign in. Check the company address and ask your administrator to reset your password.

I get no notifications. Turn them on in the app and in your device settings. On an iPhone the web app must be installed on the Home Screen.

My report did not send. In the iPhone app it waits on your phone and sends itself when you have signal again, and you can see it on the Reports tab. In a browser it is not sent yet: what you typed is kept on the form, so add the photos again and send once you have signal.

I want to delete my account. You can do that yourself, in the app under Account. You are signed out immediately and your details are erased; the privacy policy says what happens to your reports.